Frequently Asked Questions

Your guide to style, shipping, and everything in between.

How do I determine my size for GalaxyCon apparel?

We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How long will it take for my order to ship?

Standard processing takes 2-4 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping varies by location.

What payment methods do you accept?

GalaxyCon accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my GalaxyCon clothing?

To preserve the quality of our fabrics and prints, we recommend machine washing cold with like colors and hanging to dry or using a low heat setting in the dryer.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific region.